You know the quality of your work. We help the right customers see it, trust it and take the next step, with the response and follow-up ready behind it.
The customer has a few tabs open. A name from a neighbour. A question they need answered. Somewhere in that small decision, your next piece of work begins.
We help you earn that choice, then make the next step work. Your website, visibility, content and response should feel like the same business.
A marketing agency for service businesses helps the right customers find you, understand your work and take the next step. The Quiet Protocol combines website design, local visibility, social and video, review growth and content with the agreed answering, intake, booking or follow-up behind it. You can start with one service or ask our team to run a connected Signature System.
The marketing should help at each one. Open a question to see the work behind the next step.
Local listings, useful service content and accurate business details.
Explore this part of the journeySocial posts and short videos that make your business familiar.
Explore this part of the journeyA considered website, clear answers and genuine customer evidence.
Explore this part of the journeyAI call answering, useful details and a clear human handoff.
Explore this part of the journeyThe right intake, booking or quote request for the work you do.
Explore this part of the journeyApproved follow-up, reviews, reminders and relevant reactivation.
Explore this part of the journeyStart where the choice becomes difficult.
Talk through your customer journeyPublished records from our founder and team. Read what changed, how it was measured and the context behind each figure.
IT training provider · Growth system led by our founder
Funnels, CRM, automation and analytics joined into one measurable growth lifecycle.
Read the case studyWater, fire and mold restoration · Texas
Emergency calls were already answered. A connected job, crew and calendar record stopped the double-booked crews and slow insurance paperwork that came after.
Read the case studyWebsite design, local visibility, social and video, review growth and practical AI. Start with the part of your marketing that needs to work better. Your plan names the work included, what stays with you and what comes after launch.
Businesses whose site is slow, dated, or sends every inquiry to one generic form.
A website that looks the part and makes the next step obvious. Essential Website design and build are free; Smart Websites add deeper sales content, proof and connected booking or follow-up.
Essential Website: free design and build, $99/month for hosting and care. Custom Smart Websites from $2,395 setup + $197/month.
Anyone who is hard to find in Google Maps for the jobs they want.
More ways for nearby customers to discover you across maps, directories and AI-connected search. Business citations and directory links strengthen your local search presence.
Local Ranking Accelerator from $82.50/month, billed yearly.
Businesses with work worth showing that nobody sees.
Be remembered, build trust or promote one offer. Choose the video product that fits the job, with the message and publishing approved by you.
From $297/month. Campaign work has its own price.
Businesses whose good work is not yet reflected in their public reputation.
Review requests at the right moment, honest feedback, private recovery when something went wrong, and replies that sound like you.
From $995 setup and $297/month.
Businesses that sell a considered purchase and need to be the trusted answer.
Useful articles that answer your customers’ questions, explain your services and give a serious buyer something worth reading.
Part of your content plan.
Businesses with quotes that go quiet and past customers who never hear from them.
Keep estimates, appointment reminders and eligible past-customer conversations moving, with the wording, timing and stop rules you approve.
The workflow and ongoing responsibility are scoped after review.
Businesses that miss calls while they are on a job or after hours.
Calls answered day and night, with real conversation, qualification and booking, and a person when it matters.
From $449/month, free setup, no contract.
Only need a professional place to send people?
Start with the Essential WebsiteA customer needs help and starts looking. Your services, hours and contact details need to make sense wherever they find you. Local Ranking Accelerator maintains supported listings; the website, content and review work have their own scope.
Local Ranking Accelerator: $99/month. Annual options include a one-time profile optimization.
See your local visibility, freeYou can begin with one part. When several customer steps need to work together, choose who should build and run the system around them.
Bring the agreed website, response, intake, booking and follow-up into one managed customer journey.
From $995/monthSetup from $5,000 · Initial 6-month commitment
The required platform is included. Communications and AI usage, new journeys and work beyond the agreement stay separate.
Explore managed Signature SystemsA focused portal, quote workspace or application in accounts your business controls, with agreed source, documentation and handover.
From $5,000One-time project. Larger systems receive their own scope.
You pay required vendors directly. Operate it with your team or choose optional, separately scoped TQP care.
Explore client-owned Custom Builds| Service | Starting price | Terms |
|---|---|---|
| Signature Systems (fully managed, AI included) | From $995/month | Designed, built and run by our team. Setup from $5,000; initial 6-month commitment. Included platform is not charged twice. |
| Local SEO and listings (Local Ranking Accelerator) | $99/month, or $82.50/month billed yearly | Free setup. No contract. Profile optimization included on the yearly plan. |
| Essential Website | $99/month | Agency design, copy and build are free. Monthly hosting, SSL, care and support with changes. Cancel anytime. |
| Custom website (Smart Website) | From $2,395 setup + $197/month | Deeper sales content, proof and connected booking or follow-up, scoped and built for your business. |
| Reviews and reputation | From $995 setup and $297/month | Setup plus monthly service, with an initial 3-month commitment. Usage separate. |
| AI receptionist | From $449/month, free setup, no contract | Free setup, no contract. Minutes included in the plan. |
| Social media and short-form video | From $297/month | Stay Visible and Build Trust are monthly products. Drive Action is bought per campaign. Media buying and ad spend are separate. |
Your plan includes the voice minutes listed and normal texting and email for your business. Third-party carrier and registration fees are billed separately at cost. Need more minutes? Add a prepaid top-up pack or move up a plan.
Your customer experiences one business. We connect the agreed marketing, response and follow-up so that the handoff feels that way too.
One report, in plain language, built from your own records. If a number cannot be measured honestly, we say so instead of guessing.
Bring a real customer journey, not a list of software you think you need. We will help choose a useful first move.
We look at how customers find you, what they see, and what happens when they call or fill in a form. You get a plain list of what to fix first, and what can wait.
Listings, Google Business Profile, the website and the answer path come first, because every later channel sends people through them.
Content, social media and video, review requests and follow-up, in the order that fits your season and your capacity to take on work.
We publish, maintain and review the work named in your plan. You approve what goes out. Your report separates what happened from what still needs attention.
A good proposal should make the work, the ownership and the ongoing responsibility easier to understand. These are fair questions for us, or anyone.
Ask who controls the domain, profile, accounts and data, what is included in handover and which subscription terms apply. Client-owned Custom Builds have their own ownership model. Get the answer in writing before you sign.
If every price is “it depends”, you cannot compare. We publish starting prices for every standard service and scope only what is genuinely custom.
Ask for the minimum term for the actual service. Monthly and annual local plans, no-contract AI answering and managed-system commitments are different purchases. The proposal should make the term plain.
Clicks and impressions are easy to show and hard to bank. Ask for calls answered, bookings and reviews.
Traffic that reaches voicemail is wasted spend. Ask what happens after the click, not just before it.
AI should speed up the work and answer calls under your rules, not publish unreviewed content or make promises for you.
You should know who writes, edits and posts for you, and be able to reach them.
A good agency is clear about limits: no ranking guarantees, no fake reviews, no claims you cannot back.
| The consideration | Marketing agency | Freelancer | In-house hire | Do it yourself |
|---|---|---|---|---|
| Range of skills | Website, SEO, social, video, reviews, follow-up | Usually one or two | One person, one skill set | Whatever you can learn |
| Monthly cost | Published plans you can scale up or down | Lower, for a narrower scope | A full salary plus tools | Your time |
| Continuity | A team and documented systems | Depends on one person | Leaves when they leave | Stops when you get busy |
| Connects to calls and booking | Available in the agreed scope | Depends on the scope | Depends on the role | Depends on your setup |
| Best when | You want growth without managing it | You need one specific job done | You have steady volume and a manager | You are just starting out |
A windshield shop, a dental practice and a law firm are found, compared and chosen in different ways. Explore the work that matters in your industry.
Based in Toronto. Working remotely. Our service areas: Toronto and the GTA · Across Canada · Across the United States.
Prices, services, responsibilities and where a sensible first step begins.
Talk about your marketingThe Quiet Protocol combines website design, marketing and systems delivery in one team. We build the front end customers use and the back end that handles records, booking and follow-up. Proven components keep straightforward work affordable; custom design and development handle the parts that are specific to your business. You can start with a single service and expand as the need grows.
Both. We design custom websites, portals, applications and integrations, and we configure existing platforms when they can do the job well at a lower cost. The decision depends on the customer experience, required actions, access and budget. A solo owner’s enquiry process and a multi-person operation do not need the same build. We recommend and quote the approach that fits.
It helps local customers find you, trust you and contact you. For service businesses that means a website that converts, local SEO and Google Business Profile management, reviews, social media and content, and follow-up. We add the part most agencies leave out: making sure calls and inquiries reach an approved response, booking or human handoff.
It depends on what you need. Our published starting points: Local Ranking Accelerator from $82.50 a month billed yearly, free Essential Website design and build with $99 a month for hosting and care, custom Smart Websites from $2,395 setup + $197 a month, and the AI receptionist from $449 a month, free setup, no contract. Social and video have three published products: Stay Visible, Build Trust and Drive Action. A broader content plan is scoped to the work required.
Yes. Stay Visible supports a consistent social presence. Build Trust turns your expertise into useful videos. Drive Action is bought per campaign for one offer. The product page names the deliverables, connected channels and approval steps. Paid media buying and ad spend are separate.
We are an AI and marketing agency, so we build the marketing and the systems behind it: AI receptionists, intake, booking, CRM and follow-up. We report on calls, bookings and the next steps we can verify, alongside the marketing activity. The agreed response path matters as much as attracting attention.
Yes. Start with Local Ranking Accelerator for visibility, Essential for a free agency website build, or the AI receptionist for missed calls. Essential has its own hosting and care plan. Connected booking, follow-up and wider systems are scoped when you need them.
Local Ranking Accelerator builds visibility across supported maps, directories and AI-connected search networks. We distribute consistent business details, maintain directory links and review listing issues. Annual includes one-time Google Business Profile optimization. Website content and review growth are separate services we can add when they support your goals.
Fixes to listings and the answer path can change what happens to your existing demand quickly, because calls that were missed start getting answered. Search visibility and content build over months. We will not promise a ranking or a date, and we show what changed each month so you can judge.
No. Nobody controls Google's rankings, and an agency that guarantees them is guessing or gaming something. We publish what we do and what it costs, and report the outcomes from your own records.
Terms depend on the service. Local Ranking Accelerator and Essential offer monthly plans without a fixed-term contract. Local visibility also has a prepaid annual option. AI Concierge has no contract. Review Growth has a 3-month initial commitment; Signature starts with 6 months. Your proposal states the applicable term before you agree.
We use AI to speed up research and drafts. A person edits and fact-checks everything, you approve what goes out, and nothing is published that we cannot back up.
Service businesses: home and field services, auto glass and repair, dental and medical practices, med spas, law firms, accounting firms, financial advisors, builders and designers, and others. Each industry has its own page explaining how marketing works there.
Yes. We are based in Toronto and work remotely with service businesses across Canada and the United States.
Tell us who you want to reach and where the next step gets difficult. We will show you what to work on first, what it would cost and what can wait.
Find my next stepFrom the guides
Plain-language guides from our team on the questions this page raises.
US
CA
Show the work.
Give it a reason to be seen.
Show the work, answer a useful question or give people a reason to act. Your videos and posts should have a job before they have a place in the calendar.
they remember.A regular presence
Stay Visible
Be the business people keep seeing and remembering.
$297/month
The work included
they can trust.A regular presence
Build Trust
Turn what you know into videos customers can watch before they call.
$697/month
The work included
A clear action.A focused campaign
Drive Action
Give people a reason to act now.
From $997/campaign
The work included
Monthly products and campaign work are different purchases. You approve before publication. Paid media management and ad spend, community replies and work beyond the selected product are separate.
Choose your Social & Video productHow the content plan, formats and approval work
Give every format a job.
How the work moves.