A homeowner has saved inspiration, discussed the project at home, and narrowed the firms worth contacting. They want to know whether the company handles this type of work, whether the investment and timing are plausible, and what happens before anyone visits the property. If the website offers only a gallery and a callback promise, the buyer must do the organizing that the firm should have done.
The system should clarify project paths, collect the homeowner’s stated scope, and prepare the next conversation. It should not design the room, select materials, assess structural feasibility, or promise a price or start date.