01
Which questions are frequent, answerable, and safe to approve?
Installed written-conversation agent
Keep a useful customer conversation moving without turning the experience into a generic chatbot.
Answer approved questions, collect the right context, qualify common needs, and guide a buyer toward booking or a clean human handoff.
This is not a generic chatbot. The product is the documented conversation job behind the interface: what the agent may know, what it may ask, what action it may take, and when a person must take over.
Launch
From $1,495
After launch
From $497/month
Initial term
3 months
AI Business OS is included, not added as a second subscription. Messaging, email, AI, carrier, A2P, and applicable third-party usage remain separate.
Choose the right starting point
Start with the conversation that repeatedly loses time or intent.
A strong first deployment owns a recognizable customer job. It does not attempt to become an open-ended support department.
02
What context should be collected before a booking or human response?
03
Which actions may the agent take, and which require approval?
04
What should happen when the customer is uncertain, sensitive, or asks something the agent should not answer?
Choose by conversation job
Three levels of conversational responsibility.
Each configuration handles a different part of the conversation. The difference is not how many AI features appear in a plan. It is how far the agent can carry the customer journey before a person should take over.
01
Answer and guide
Essential Conversation Agent
Starting investment for this job
Setup from $1,495 · From $497/month
- Best first job
- Help a website visitor understand the offer, answer approved questions, and find the right next step.
- What it may answer
- Services, process, common fit questions, availability guidance, and other approved information from the maintained knowledge set.
- What it may do
- Collect contact details and useful context, guide the visitor to the right service, and route or invite a booking.
- Human handoff
- Unclear, sensitive, high-value, or outside-scope questions move to a person with the written conversation attached.
02
Qualify and schedule
Qualification and Booking Agent
Starting investment for this job
Setup from $3,500 · From $997/month
- Best first job
- Qualify a common inquiry in chat or messaging and place the right prospect into the appropriate calendar.
- What it may answer
- Approved service, fit, process, preparation, timing, and booking questions that can be answered reliably.
- What it may do
- Ask conditional questions, identify common fit signals, route by need, book or reschedule, and trigger agreed confirmation.
- Human handoff
- Exceptions, uncertain fit, complaints, sensitive facts, or requests for professional judgment reach the right person.
03
Continue the journey
Multi-Step Conversation Agent
Starting investment for this job
Setup from $5,000 · From $1,497/month
- Best first job
- Keep a longer inquiry moving across approved written touchpoints when one conversation is rarely enough.
- What it may answer
- Approved questions informed by the conversation history and the maintained business knowledge included in scope.
- What it may do
- Collect staged intake, continue approved follow-up, prepare a structured record, coordinate the next action, and request human review.
- Human handoff
- The agent stops or escalates when the conversation reaches a policy, risk, decision, or action that requires human control.
Before launch
Define the conversation before opening it to customers.
TQP maps approved knowledge, questions, goals, actions, routing, fallback, human escalation, and realistic conversation scenarios. The agent is tested against both the intended path and awkward exceptions.
- Define the approved knowledge, conversation goals, qualification rules, channel behavior, and human handoffs
- Configure and test the web and messaging experience before launch
After launch
Keep the documented conversation dependable.
TQP monitors the agreed conversation job, investigates weak paths, repairs failures, and improves the installed responses. New channels, knowledge, campaigns, tools, or customer journeys are priced and approved before they enter the live system.
- Monitor the agreed conversations, repair weak paths, review exceptions, and improve responses within scope
- Maintain the documented routing, booking, escalation, and follow-up actions
Need an agent to use tools or complete a different job?
A Custom AI Agent begins where a standard customer conversation ends.
Evidence before commitment
Review the work behind the promise.
See a confidential case study, customer excerpts, and measured results relevant to conversational ai system. Each claim is labeled so you can distinguish a review, an installation, and an attributable operating outcome.
Fit signals
When this becomes the right next move.
Repeated questions
Good prospects wait for answers your team gives repeatedly across web chat and messages.
Weak qualification
The team spends senior time discovering basic fit and context that could have been gathered earlier.
Broken continuity
Written inquiries lose momentum because the next useful response depends on inbox monitoring and memory.
Questions buyers ask
Clear answers before a sales call.
Is Conversational AI just a website chatbot?
No. A generic chatbot is usually a floating FAQ box. A Conversational AI System is installed around a documented customer job, approved knowledge, qualification logic, allowed actions, exception handling, and human handoff.
Which channels can it support?
A focused starting point may include website chat and supported messaging channels. Every additional channel changes the context, response expectations, compliance considerations, usage, and testing. Your proposal names the channels included before launch.
Can it answer every customer question?
No. It should answer only from approved, maintained knowledge. Questions requiring professional judgment, sensitive context, or information outside that knowledge should be escalated.
Is Conversational AI included in AI Business OS?
AI Business OS access alone does not include a live customer-facing agent. Essential Conversational AI includes AI Business OS within its $497 monthly price, so there is no second software fee. The separate setup covers the approved knowledge, conversation job, actions, testing, and launch.
Recommended next step
Start with the customer experience you want to create.
Tell us what is happening now. We will recommend what should stay, what should change, and which product fits the job.