AI Concierge System · AI receptionist for small business Stay on the job.
We’ll take the call.

At current USD rates, Essential is $449 a month with 600 call minutes per month and free setup. Twelve monthly payments total $5,388; the alternative prepaid annual price is $4,490. Growth is $789 a month with 1,200 minutes, or $7,890 prepaid annually. Both include setup, ongoing care, AI Business OS, an Essential Website and the owner app. Totals exclude tax, carrier and registration fees, extra usage and separately scoped custom work. The monthly plan has no required annual commitment.

Essential is $449 a month and includes 600 minutes of calls. Growth is $789 a month and includes 1,200 minutes. Setup is free, normally $1,495, and there is no contract. Both plans include the AI Business OS, a starter website and a mobile app for you.

No. Plans run month to month and you can cancel anytime. Pay yearly and you get two months free: $4,490 a year for Essential or $7,890 a year for Growth.

Your agent keeps answering, and we get in touch about your options. You can add a prepaid top-up pack (300 minutes for $249 on Essential, 600 minutes for $449 on Growth) or move up a plan. Nothing is added without your yes.

Start with Essential. If your calls outgrow it, we tell you and moving up takes one message. A bigger crew or a phone that never stops should start on Growth.

Yes. Our AI voice agents start at $449 a month with free setup and no contract, and 600 minutes of calls are included. A smaller business can also start with the Essential Website or Local Ranking Accelerator and add the agents when they pay for themselves.

Every plan includes the AI Business OS (CRM, one inbox, booking calendar, social media scheduler and standard automations), an Essential Website with up to 10 pages and hosting, and a mobile app to send estimates, invoices and review requests and take payment from your phone. Their standalone starting prices total $596 a month. We build the included Essential Website from your brief. The Business OS and mobile app give you tools your team can use; additional custom implementation or managed services are quoted separately.

Yes. Try a free public voice roleplay in your browser or on the demo phone line, without completing a form. To hear it answer as your company, book a free personalized demo. We prepare it with your business details and demonstrate the conversation, booking and call summary. There is no obligation to buy.

No. The public demo is a roleplay so you can hear the voice, ask questions and try a difficult conversation. It does not access your calendar, contact your team or take actions in your business. A personalized demo shows the prepared booking steps; your production setup is agreed and tested before it goes live.

Speech-to-speech voice models from OpenAI and Google. The agent listens and speaks in real time, so the conversation keeps its pace instead of waiting on a chain of conversion steps. Call the demo line and judge it yourself.

Speech-to-speech uses a realtime voice model that receives audio and produces spoken audio directly. Many earlier voice systems convert speech to text, generate a text response and synthesize a voice from that response. Fewer model-to-model handoffs can reduce conversational delay and preserve more of the voice signal. TQP builds on this current generation, native speech-to-speech models (GPT Realtime from OpenAI and Gemini from Google), chosen per job, then configures the business knowledge, actions and boundaries that make the conversation useful. Actual performance depends on the deployment.

Both plans support English, Spanish and French. We configure the languages your customers use and test the intended conversations, including names, contact details and a language change mid-call. Switching behavior depends on the model and configuration. If you need another language or a particular language pair, we confirm support during scoping.

No. It reduces the model pipeline and is designed for a more fluid exchange, but network conditions, turn detection and business actions can still introduce waiting or mistakes. The ability to hear voice directly is not proof that every tone or interruption is interpreted correctly. Test when a caller starts speaking again, changes a detail or asks a second question. The important standard is whether the conversation recovers and the next action stays correct.

Listen to the live demo and judge the voice, pacing and response for yourself. A natural-sounding voice is useful, but sounding convincing is only one part of a good call. Also test interruptions, corrections, unusual questions and requests for a person. The greeting and disclosure should make the experience clear to callers. We do not promise that every caller will mistake the AI for a human, or that they should.

Use the dedicated live AI demo number shown in the demonstration section, or start the browser voice experience there. The demo line has a different job from the sales line. It asks for business context and runs a short roleplay so you can judge the conversation. It is a public demonstration, not a connection to your company's customer records, team, appointment calendar or production phone routing.

Yes. AI voice agents answer incoming calls at any hour, ask the questions you approve, record the answers, book the next step and pass urgent or complex calls to a person. Software alone leaves you to configure and test it. Ours is done for you, with free setup.

Look for one that is set up around your real call jobs, connects to your calendar and follow-up, and has a clear handoff to a person. That is what we build and run for service businesses. Prices are published, minutes are included in the plan, and you can hear it work on a live call before you commit.

Not on Essential or Growth. Outbound calling has consent rules in the United States and Canada, so it is scoped as a Custom plan with the right controls.

No. You keep your number and forward your calls to your agent. We set it up with you and test it with real call scenarios before it goes live.

Yes. It can send your booking link or book the visit directly on the calendar included with your plan. Every plan texts the call summary and emails the summary with the transcript to your admin address. Call recording and approved FAQ answers are included. Connecting directly to field service software such as Jobber, Housecall Pro or ServiceTitan is scoped as a Custom plan.

A call reaches the configured phone route, the receptionist greets the caller, and the conversation follows the business's approved knowledge and instructions. The caller can explain their request in ordinary language. The receptionist uses that context to ask relevant questions and offer an allowed next step. Your existing phone setup, coverage hours and fallback route need to be checked during implementation; the website demo alone cannot validate them.

Yes. Both plans include a booking calendar. We configure your services, availability and booking rules, then test the call through to confirmation. Your caller can leave with an appointment and your team gets the details. If a booking cannot be completed, the AI follows your agreed fallback. Connecting third-party field service software or complex scheduling is scoped as a Custom plan.

Yes. Your agent asks the questions that help your team act: what the caller needs, where the job is and when they would like help. We set up the agreed questions and booking or routing path with you. More complex qualification, branching workflows and third-party integrations are scoped as Custom work.

Transfer and routing rules can be part of the installed call job. We identify the destination, the situations that should reach it and what happens outside its available hours. A transfer attempt is not the same as a person answering. The no-answer or failed-transfer path needs its own clear outcome. Do not assume a warm introduction, particular phone-system behavior or staffed TQP reception coverage is included; those expectations must be checked explicitly.

Yes. Both plans include 24/7 answering. Use it after hours, for overflow or throughout the day. We configure holiday hours, emergency handoffs and callback expectations around how your team actually works. Growth also includes a separate after-hours agent and routing to your on-call team by your rules.

Yes, when those calls are in the approved scope. Existing customers may need a different route from new enquiries: a complaint, account question or change to existing work should not automatically enter a new-sales booking flow. Decide which details may be collected and what requires a person. Do not assume the receptionist can identify a caller, disclose account information or look up private records simply because the person says they are a customer.

Call information and agreed after-call actions can continue into the business workflow where configured. We need to inspect your actual system, access, field requirements and desired action before confirming compatibility. A contact record, an assigned task and an updated opportunity are different jobs. An integration name alone does not prove the whole handoff works. Specific third-party connections, additional systems and more complex workflows are scoped and tested rather than promised universally.

Yes. Both plans include summary texts and missed-call text-back, with normal business texting and email included. We set up the message content, recipients and triggers with you, including consent and phone-number registration requirements. Third-party carrier and registration fees are billed separately at cost. More complex messaging campaigns or custom integrations are scoped separately.

Yes. You keep the number your customers already know and forward calls to your AI receptionist. We check forwarding with your current provider, configure the route with you and test it before launch. You can start with after-hours or overflow calls before choosing wider coverage.

It asks the questions that tell an emergency from a routine call, then sends real emergencies to your on-call phone by the rules you set. You decide what counts as an emergency.

It will not quote a price you have not approved, diagnose a problem, or promise an arrival time. It follows the rules you give it and hands the call to a person when you say so. It is not a human, and it tells callers it is an AI assistant.

Yes, a voice experience can be configured for the website as well as the phone. A visitor starts the browser session and grants microphone permission when prompted. The same supported agent can be connected to both entry points, but the actions are not identical in every channel. The web widget does not currently support live call transfer. A website handoff therefore needs another approved next step, such as a callback request or a route to contact the team.

The call design should allow a brief clarification and then a useful fallback when the request remains unclear. Repeating the same question indefinitely is not a successful interaction. Depending on the approved setup, the next step may be routing to a person or capturing the minimum information for a callback. During testing, try background noise, unfamiliar names, incomplete answers and a correction halfway through the call. The exact recovery behavior must be verified.

A request for a person belongs in the handoff design. Your business decides who can receive it, when they are available and what to offer if they cannot answer. TQP configures and tests the agreed path. The AI should not make callers prove that their problem is complicated enough to deserve a person. Human reception staffing is not included in this service, so the handoff depends on your designated team and coverage arrangements.

It does not have to. A useful starting point can be overflow calls, after-hours enquiries or a repeatable intake responsibility that interrupts your team. A human receptionist brings relationship knowledge, situational judgment and the ability to handle responsibilities beyond the phone. Design the division of work around the customer experience. If nearly every call requires nuanced personal attention, staff-led handling or a human answering service may be the better starting choice.

Administrative intake may be a useful application when the business approves the information collected, answers given and human handoff. Clinical, legal and financial judgments remain with qualified people. Do not use this page as a guarantee about a regulated workflow, sensitive-data handling or compliance. Those requirements need explicit review before agreeing to an installation. The industry call paths show which questions and handoffs need approval.

The fallback plan belongs in the phone-system design. We identify what should happen if the voice service, destination, booking action or connected workflow cannot complete its job. Available options depend on the actual phone and platform configuration and must be tested. The caller should receive an honest next step wherever the setup supports one. No website can guarantee that every dependency stays available, so launch readiness includes the failure route.

The Quiet Protocol provides the best AI receptionist for small service businesses that want it built and managed for them. Your questions, services, booking rules and handoff shape the setup. We build and manage that with published prices and no contract, so a small business does not have to configure software at midnight. You can hear it work on a live call before you commit.

A cheap app is software: you sign up, write the answers, connect the calendar, test it and keep it working. We are a done-for-you provider. We set up the agents around your calls, connect them to booking and follow-up, test with you and keep them running. If you enjoy configuring software, a subscription can be a good fit. If you would rather have it handled, that is what we do.

Yes. AI receptionist, AI answering service, AI phone agent and AI voice agent all describe software that answers your business calls in a natural voice, answers approved questions, takes details, books and hands off to a person. We use AI receptionist because it describes the job, and we set it up and run it for you.

An AI receptionist is a voice system that answers inbound phone calls, understands the caller's reason for calling, and follows business-approved instructions. It can answer common questions, collect useful details and move a caller toward a configured booking, routing or human handoff. TQP designs and installs that call experience for service businesses in Canada and the United States. The responsibilities and limits are agreed before launch.

Voicemail lets a caller leave a message; a phone menu directs a caller through predefined options. An AI receptionist can respond to the caller's explanation, ask a relevant follow-up question and act within its configured permissions. That difference matters only if the next step is useful. A polished conversation that still leaves an unowned message has not solved the whole problem. Simple voicemail or routing can remain an appropriate choice for some businesses.

You can, and that may be sensible if someone on your team can design, maintain and test the call experience. Software access is one part of the work. Your business still needs accurate answers, booking rules, transfer destinations, failure handling, data permissions and someone responsible when behavior changes. TQP's role is to configure the agreed system and keep that installed responsibility running within scope. Compare who will do those jobs, not only the subscription price.

Bring examples of common calls, your current phone setup, approved business information, service areas and hours, the details your team needs, and the next steps you can actually deliver. We also need the people who own booking, routing and exceptions. If an action uses a business system, the relevant access and permissions must be available. Avoid sharing unnecessary customer data; realistic invented examples can help define early test scenarios.

Timing is confirmed after the call-system review. It depends on how clear the call job is, whether business answers and routing decisions are ready, the systems involved and how quickly approvals and testing can be completed. We do not publish a universal launch deadline for every configuration. A narrow initial scope is easier to verify than several unfinished call paths. The launch decision should follow demonstrated readiness, not a calendar promise made before discovery.

Agree on expected outcomes for common calls and difficult situations, then test both the conversation and the action it is meant to produce. Include interruptions, corrections, unclear intent, requests for a person, unavailable booking and unanswered transfers. Test the real phone route as well as the browser conversation. Record the result, repair failures and repeat the affected cases. A plausible spoken response alone is not proof that a booking, transfer or saved record succeeded.

The recurring responsibility includes monitoring the agreed call paths, repairing failures, reviewing exception patterns and improving the installed receptionist within scope. It also includes maintaining the documented booking, routing, escalation and after-call actions. Your business remains responsible for the people and decisions after handoff and for telling us when business facts change. Monitoring does not mean a human listens live to every call, and it is not an unlimited support or response-time guarantee.

Yes. Business hours, services, team destinations and approved answers change, and the installed system needs to stay aligned. Changes within the agreed responsibility can be maintained and tested. A new location, another calendar, a new service line or a substantial branch may expand scope. Tell us what changed before callers are given outdated information. Changes to routing or booking should include a repeat test of the affected path and its fallback.

TQP serves businesses across Canada and the United States. The phone configuration, supported coverage, currency, operating hours and client requirements are checked for the specific installation. Public starting prices on this page are in US dollars. Availability in a country does not establish a local office, guarantee support for every phone provider or make a particular regulated workflow appropriate. We scope the actual business and caller experience.