Ruby receptionists alternativeHow many minutes does your month use?
A Ruby receptionists alternative begins with minutes, because that is how Ruby prices people on the phone. Pick how many calls you get and how long they run. The meter shows the minutes, the Ruby plan that covers them and what we charge to install and run an AI receptionist instead.
Calls a month
Minutes a call
50 minutes a month
- Ruby plan that covers it
- Starter, 50 min
- Ruby, listed
- $250
- AI voice agent plan
- from $449/month, free setup, no contract
Minutes of calls are included in each plan, with prepaid top-ups.
100 minutes a month
- Ruby plan that covers it
- Standard, 100 min
- Ruby, listed
- $395
- AI voice agent plan
- from $449/month, free setup, no contract
Minutes of calls are included in each plan, with prepaid top-ups.
150 minutes a month
- Ruby plan that covers it
- Popular, 200 min
- Ruby, listed
- $720
- AI voice agent plan
- from $449/month, free setup, no contract
Minutes of calls are included in each plan, with prepaid top-ups.
100 minutes a month
- Ruby plan that covers it
- Standard, 100 min
- Ruby, listed
- $395
- AI voice agent plan
- from $449/month, free setup, no contract
Minutes of calls are included in each plan, with prepaid top-ups.
200 minutes a month
- Ruby plan that covers it
- Popular, 200 min
- Ruby, listed
- $720
- AI voice agent plan
- from $449/month, free setup, no contract
Minutes of calls are included in each plan, with prepaid top-ups.
300 minutes a month
- Ruby plan that covers it
- Professional, 500 min
- Ruby, listed
- $1,725
- AI voice agent plan
- from $449/month, free setup, no contract
Minutes of calls are included in each plan, with prepaid top-ups.
200 minutes a month
- Ruby plan that covers it
- Popular, 200 min
- Ruby, listed
- $720
- AI voice agent plan
- from $449/month, free setup, no contract
Minutes of calls are included in each plan, with prepaid top-ups.
400 minutes a month
- Ruby plan that covers it
- Professional, 500 min
- Ruby, listed
- $1,725
- AI voice agent plan
- from $449/month, free setup, no contract
Minutes of calls are included in each plan, with prepaid top-ups.
600 minutes a month
- Ruby plan that covers it
- Past Professional (500 min)
- Ruby, listed
- Ask for a quote
- AI voice agent plan
- from $449/month, free setup, no contract
Minutes of calls are included in each plan, with prepaid top-ups.
400 minutes a month
- Ruby plan that covers it
- Professional, 500 min
- Ruby, listed
- $1,725
- AI voice agent plan
- from $449/month, free setup, no contract
Minutes of calls are included in each plan, with prepaid top-ups.
800 minutes a month
- Ruby plan that covers it
- Past Professional (500 min)
- Ruby, listed
- Ask for a quote
- AI voice agent plan
- from $449/month, free setup, no contract
Minutes of calls are included in each plan, with prepaid top-ups.
1200 minutes a month
- Ruby plan that covers it
- Past Professional (500 min)
- Ruby, listed
- Ask for a quote
- AI voice agent plan
- from $449/month, free setup, no contract
Minutes of calls are included in each plan, with prepaid top-ups.
Ruby figures are from its public pricing page, checked 5 October 2026. Confirm before you buy.
Two different jobs
A person on the line, or software that books and hands off.
People who answer for you
- A trained person answers in a human voice, and can handle a caller who is upset or unsure.
- Plans are measured in minutes, so a long call costs more than a short one.
- It works well for a business whose callers expect a conversation first.
An AI receptionist we build and run
- An AI receptionist answers in an approved voice, books the visit and hands your team a job card.
- It is built around your rules, hours, area and on-call order, and tuned every month by us.
- It works well for calls that follow a pattern, at any hour, with a person on your team taking over when it matters.
An honest split
Who should keep Ruby, and who should look at us.
Keep Ruby if
- Your callers expect a live person, and you hear it when they do not get one.
- Your calls are unpredictable, emotional or long, and a script would get in the way.
- You want a service that picks up for you without changing anything else about how you work.
Look at us if
- Most of your calls follow a pattern: book a visit, take the address, route an emergency.
- You want the call to end in a calendar slot and a record, not a message to return.
- You want the website, local search and reviews handled by the same team.
Before you sign anything
Four questions for any receptionist, human or not.
- What counts as a minute?
- Hold time, transfers, and the seconds after a caller hangs up can all count. Ask for the rule in writing.
- What happens past my plan?
- Ruby does not show overage on its public page. Ask for the number before you sign.
- Who writes the script?
- Ask whether the people on the line follow your instructions word for word, or use judgment.
- What do I receive after the call?
- A message, a transfer, a booked appointment or a record in your software are four different things.
What we do
We write the call job with you, then run it.
We map your calls, write the rules once, connect your phone and calendar, test real calls and tune the receptionist every month. Emergencies go to your on-call person with the caller's words. Everything else becomes a booked visit or a job card.
See the AI voice agentsQuestions owners ask us
Is The Quiet Protocol a Ruby alternative?
For some businesses. Ruby provides live human receptionists. We install and run an AI receptionist built around your call rules, and it can sit inside a wider system of website, local search, booking and reviews. We do not provide live human receptionists. If a person on the line is the point, Ruby is the better fit.
How does Ruby price its plans?
By the minute. Its public page, checked 5 October 2026, lists Starter at $250 a month for 50 minutes, Standard at $395 a month for 100 minutes, Popular at $720 a month for 200 minutes, Professional at $1,725 a month for 500 minutes. It does not show overage on that page. Prices change, so confirm on their page before you decide.
What does your AI receptionist cost?
AI voice agent plan: from $449/month, free setup, no contract. Setup is free, normally $1,495. Your plan includes the voice minutes listed and normal texting and email for your business. Third-party carrier and registration fees are billed separately at cost. Need more minutes? Add a prepaid top-up pack or move up a plan. We quote usage from your own call log, so you know the total before you start.
Can an AI receptionist replace Ruby for us?
Sometimes. It can replace a service that mostly takes messages and books visits. It will not replace a human who talks a worried caller through a problem. Many owners keep a person for the delicate calls and give the routine ones to the AI, with a clean handoff between them.
Bring a month of calls. We will count the minutes with you.
Book a call and we will price your month for each option and give you the answer in writing. You will talk to the people who build it, led by our founder, Vikram Roy.