If you search for Avoca, you are probably weighing an AI voice agent for your HVAC, plumbing, roofing or other home service company, and you want to know what else is out there before you book a sales demo. This guide lays out what Avoca says about itself, what it does not publish, and what to compare. We sell one of the alternatives, and we say where we are not the right fit.
Everything about other companies below comes from their own sites, read on October 7, 2026. Prices and features change, so check the current pages.
What Avoca says it does
Avoca describes itself as an AI front office for service businesses. Its site lists three jobs: an AI customer service representative that answers inbound calls, texts and chats and schedules jobs; outbound campaigns by text and call to win customers back; and call scoring for managers. It lists trades such as HVAC, plumbing, electrical, pest control, roofing, garage door, auto repair, remodeling, moving and restoration. It names a certified ServiceTitan app, plus Housecall Pro and FieldRoutes.
The site does not publish prices. The pricing page returns a not found error, and the calls to action are "Book a Demo" and "Talk to our AI." Some third-party articles quote monthly estimates, but those come from competitors and do not cite Avoca, so treat them as guesses. The only reliable number is the one you get in writing.
Why owners look at other options
We cannot speak for every owner, and Avoca may suit you well. These are the questions that usually start the search:
- You want a price before a sales call. If you are comparing four vendors, a quote-only product takes the longest to compare.
- You do not know how it is billed. Per minute, per call and per unique caller give different bills for the same shop.
- You do not use ServiceTitan. A certified integration is a real strength only if it is your software.
- You want to start small. A single phone line and a handful of calls a day may not need a full front office.
How the options compare on what is published
| Avoca | Sameday | Rosie | The Quiet Protocol | |
|---|---|---|---|---|
| Published price | None | From $449 a month for 500 minutes, from $789 for 1,000 | $149 a month for 1,000 minutes with booking and transfers | $449/month with 600 minutes of calls, free setup, no contract; larger plan with more minutes |
| Field service software | Certified ServiceTitan app, Housecall Pro, FieldRoutes | Names ServiceTitan | Not stated on the pricing page | A custom plan, not standard |
| Outbound campaigns | Yes, listed | Not stated | Not stated | A custom plan only |
| Contract | Not published | Not published | Month to month | No contract |
| How to start | Book a demo | Book a demo | Free trial | Call the demo line or book a demo |
Sources: Avoca, Sameday, Rosie. Where a page is silent, the cell says so.
Where we are not the right choice
If your office runs on ServiceTitan and you need two-way booking written straight into it, Avoca's certified integration is a reason to talk to them. Our standard plans do not connect to field service software. That is a custom plan, scoped and priced separately. If you want automated win-back campaigns by call, that is also custom for us, because outbound calling by an AI voice has consent rules in the United States and Canada.
Where we fit is a company that wants the phone answered at any hour, the job booked, the on-call person alerted by your rules and a price it can read today. Our plans include a CRM, a booking calendar, a starter website and a mobile app, and run on speech-to-speech voice models from OpenAI and Google.
Ask any vendor these six things in writing
- What is the billing unit? Minutes, calls or unique callers, and how are partial minutes and transfers counted?
- What would my last 12 months of calls cost? Give them your phone records and ask for the number.
- What is the contract? Length, notice period and what happens to your number and data when you leave.
- What does it do when booking fails? If the software is down or the slot is gone, does the caller get a clear next step?
- Which emergencies does it route, and to whom? Ask for your gas smell, burst pipe or active leak rule in writing.
- Who tunes it after launch? Ask for the name of a person, not a help center.
Then call the live line of each one. Interrupt it, change the address, ask a repair price and ask for a person. Ten minutes on the phone tells you more than a feature list.
Where to start
Collect your call log, write your emergency rule in one paragraph and pick two or three vendors from the table, including one at each price level. If you want ours in the mix, call the demo line at +1 855-916-4334 or book a demo built around your company. If you want the longer checklist, read how to choose an AI receptionist for a home service company.
Frequently asked questions
Does Avoca publish its pricing?
No. Its site uses "Book a Demo" and "Talk to our AI" rather than a price list, and the pricing page returns a not found error as of October 7, 2026. Third-party estimates exist but are not Avoca's own, so get the number in writing.
What integrations does Avoca list?
Avoca lists a certified ServiceTitan app, plus Housecall Pro and FieldRoutes. Check that the one you use is supported for the booking behavior you need.
Is there an Avoca alternative with a published price?
Yes. Sameday and Rosie publish plans, and so do we. Prices, minutes, contract terms and integrations differ, so compare them using your own call log.
Competitor details come from each company's own public pages, read on October 7, 2026. They change, and we do not control them. Where a page is silent, we say so.
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