/* Plumbing marketing: the dispatch board. Page-scoped styles (pb-). */
.pb-page {
  --pb-wall: #e4e8e6;
  --pb-board: #f7f8f5;
  --pb-frame: #b4bcc0;
  --pb-paper: #fbfaf6;
  --pb-ink: #14212b;
  --pb-soft: #4a5761;
  --pb-rule: #cdd3d3;
  --pb-blue: #1d5fa6;
  --pb-blue-deep: #134378;
  --pb-blue-wash: #dfe9f4;
  --pb-red: #bf3a2b;
  --pb-red-ink: #962b1f;
  --pb-red-wash: #f7e1dd;
  --pb-green: #2c7550;
  --pb-green-wash: #dcede2;
  --pb-copper: #b8683a;
  --pb-copper-ink: #8a4a24;
  --pb-deep: #0f2436;
  --pb-slip: #f9d3d8;
  color: var(--pb-ink);
  background: var(--pb-paper);
  font-family: var(--font-sans);
  font-size: 16.5px;
  line-height: 1.65;
  overflow: clip;
}
.pb-page *,
.pb-page *::before,
.pb-page *::after { box-sizing: border-box; }
.pb-page :where(h1, h2, h3, p, ol, ul, figure, dl, dd) { margin: 0; }
.pb-page :where(ol, ul) { padding: 0; list-style: none; }
.pb-page ::selection { background: var(--pb-blue); color: #fff; }
.pb-page a:focus-visible,
.pb-page summary:focus-visible,
.pb-page label:focus-visible,
.pb-page [tabindex]:focus-visible {
  outline: 2px solid var(--pb-blue);
  outline-offset: 4px;
}
.pb-page section[id] { scroll-margin-top: 130px; }
.pb-wrap { width: min(100% - 80px, 1280px); margin-inline: auto; }

.pb-page h1, .pb-page h2 {
  font-family: var(--font-serif);
  font-weight: 500;
  letter-spacing: -0.025em;
  text-wrap: balance;
}
.pb-page h2 { font-size: clamp(2.2rem, 3.7vw, 3.8rem); line-height: 1.05; }
.pb-page h1 em, .pb-page h2 em { font-style: italic; }
.pb-page h3 { font-size: 1.08rem; font-weight: 700; line-height: 1.3; letter-spacing: -0.005em; }
.pb-section { padding: clamp(72px, 9vw, 120px) 0; }
.pb-section p { max-width: 68ch; }
.pb-page p a, .pb-tie a, .pb-sources a, .pb-sms figcaption a {
  color: inherit;
  text-decoration: underline;
  text-decoration-thickness: 1px;
  text-underline-offset: 3px;
}
.pb-page p a:hover { color: var(--pb-blue); }
.pb-tie { margin-top: 26px; font-weight: 500; }

/* Buttons and quiet links */
.pb-actions { display: flex; flex-wrap: wrap; align-items: center; gap: 14px 26px; margin-top: 28px; }
.pb-button {
  display: inline-flex;
  align-items: center;
  gap: 12px;
  min-height: 54px;
  padding: 0 26px;
  border-radius: 999px;
  background: var(--pb-blue);
  color: #fff;
  font-weight: 700;
  font-size: 15.5px;
  text-decoration: none;
  box-shadow: 0 8px 20px -10px rgba(19, 67, 120, 0.7);
  transition: background-color 160ms ease-out, transform 160ms ease-out;
}
.pb-button:hover { background: var(--pb-blue-deep); transform: translateY(-1px); }
.pb-quiet-link {
  display: inline-flex;
  align-items: center;
  gap: 9px;
  color: var(--pb-ink);
  font-weight: 600;
  font-size: 15px;
  text-decoration: underline;
  text-decoration-color: rgba(20, 33, 43, 0.3);
  text-underline-offset: 5px;
}
.pb-quiet-link:hover { text-decoration-color: currentColor; }
.pb-close .pb-quiet-link { color: #eef3f7; text-decoration-color: rgba(238, 243, 247, 0.35); }

/* Hero: the wall with the board on it */
.pb-hero-shell {
  background:
    linear-gradient(180deg, rgba(255, 255, 255, 0.55), rgba(255, 255, 255, 0) 60%),
    var(--pb-wall);
  padding-top: 101px;
  border-bottom: 1px solid var(--pb-rule);
}
.pb-breadcrumb { display: flex; flex-wrap: wrap; gap: 9px; padding-top: 28px; font-size: 12.5px; color: var(--pb-soft); }
.pb-breadcrumb a { color: inherit; text-decoration: none; }
.pb-breadcrumb a:hover { color: var(--pb-ink); }
.pb-hero {
  display: grid;
  grid-template-columns: minmax(0, 0.86fr) minmax(0, 1.14fr);
  gap: clamp(36px, 5vw, 80px);
  align-items: center;
  padding: clamp(32px, 4.5vw, 60px) 0 clamp(60px, 7vw, 96px);
}
.pb-hero h1 { font-size: clamp(2.8rem, 5.2vw, 5.1rem); line-height: 0.98; }
.pb-hero .h1-kicker { color: var(--pb-copper-ink); }
.pb-h1-line { display: block; }
.pb-hero h1 em { display: block; color: var(--pb-red-ink); }
.pb-lede { margin-top: 26px; max-width: 54ch; font-size: 1.12rem; line-height: 1.6; color: #2c3a45; }
.pb-price {
  display: grid;
  gap: 4px;
  margin-top: 26px;
  padding-top: 16px;
  border-top: 1px solid var(--pb-rule);
  max-width: 540px;
}
.pb-price span { font-size: 1rem; }
.pb-price strong { font-weight: 700; margin-right: 6px; }
.pb-price small { font-size: 13px; color: var(--pb-soft); }

/* The dispatch board */
.pb-board-figure { min-width: 0; }
.pb-mode { position: absolute; opacity: 0; pointer-events: none; }
.pb-toggle {
  display: inline-grid;
  grid-template-columns: 1fr 1fr;
  padding: 4px;
  margin-bottom: 16px;
  border-radius: 999px;
  background: #fff;
  box-shadow: inset 0 0 0 1px var(--pb-rule);
}
.pb-toggle label {
  padding: 9px 18px;
  border-radius: 999px;
  font-size: 14px;
  font-weight: 700;
  text-align: center;
  color: var(--pb-soft);
  cursor: pointer;
  transition: background-color 200ms ease-out, color 200ms ease-out;
}
#pb-mode-missed:checked ~ .pb-toggle label[for="pb-mode-missed"] { background: var(--pb-ink); color: #fff; }
#pb-mode-answered:checked ~ .pb-toggle label[for="pb-mode-answered"] { background: var(--pb-blue); color: #fff; }
#pb-mode-missed:focus-visible ~ .pb-toggle label[for="pb-mode-missed"],
#pb-mode-answered:focus-visible ~ .pb-toggle label[for="pb-mode-answered"] { outline: 2px solid var(--pb-blue); outline-offset: 3px; }

.pb-board {
  position: relative;
  padding: 18px 18px 16px;
  border-radius: 8px;
  background: var(--pb-board);
  border: 9px solid var(--pb-frame);
  box-shadow:
    inset 0 0 0 1px rgba(20, 33, 43, 0.06),
    0 24px 40px -24px rgba(15, 36, 54, 0.45),
    0 2px 0 #9aa3a8;
}
.pb-board::after {
  /* the marker tray along the bottom of the frame */
  content: "";
  position: absolute;
  left: 12%;
  right: 12%;
  bottom: -19px;
  height: 8px;
  border-radius: 0 0 4px 4px;
  background: #9aa3a8;
}
.pb-board-top {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  padding-bottom: 12px;
  margin-bottom: 10px;
  border-bottom: 2px solid var(--pb-ink);
  font-size: 13px;
  font-weight: 700;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}
.pb-board-tally { color: var(--pb-red-ink); }
.pb-when-answered { display: none; }
#pb-mode-answered:checked ~ .pb-board .pb-when-answered { display: inline; }
#pb-mode-answered:checked ~ .pb-board .pb-when-missed { display: none; }
#pb-mode-answered:checked ~ .pb-board .pb-board-tally { color: var(--pb-green); }

.pb-grid { display: grid; gap: 6px; }
.pb-row { display: grid; grid-template-columns: 74px minmax(0, 1fr); align-items: stretch; gap: 6px; }
.pb-row-head { grid-template-columns: 74px repeat(6, minmax(0, 1fr)); }
.pb-slot-head { font-size: 11.5px; font-weight: 700; color: var(--pb-soft); text-align: center; }
.pb-slot-head:last-child { color: var(--pb-red-ink); }
.pb-van { display: grid; align-content: center; font-size: 12px; line-height: 1.25; color: var(--pb-soft); }
.pb-van strong { color: var(--pb-ink); font-size: 13px; }
.pb-row-head .pb-van { font-size: 11.5px; font-weight: 700; }
.pb-lane { display: grid; grid-template-columns: repeat(6, minmax(0, 1fr)); gap: 6px; min-height: 58px; }
.pb-gap, .pb-magnet { grid-row: 1; }
.pb-gap {
  border-radius: 5px;
  border: 1.5px dashed rgba(191, 58, 43, 0.45);
  background: rgba(191, 58, 43, 0.04);
  transition: border-color 300ms ease-out, background-color 300ms ease-out;
}
.pb-gap-night { background: rgba(20, 33, 43, 0.05); }
#pb-mode-answered:checked ~ .pb-board .pb-gap { border-color: rgba(20, 33, 43, 0.12); background: transparent; }
.pb-magnet {
  position: relative;
  z-index: 1;
  display: grid;
  align-content: start;
  gap: 1px;
  padding: 8px 8px 7px 20px;
  border-radius: 5px;
  font-size: 12px;
  font-weight: 600;
  line-height: 1.25;
  background: #fff;
  color: var(--pb-ink);
  box-shadow: 0 1px 0 rgba(20, 33, 43, 0.1), 0 4px 8px -5px rgba(20, 33, 43, 0.35);
  overflow-wrap: anywhere;
}
.pb-magnet::before {
  /* the magnet */
  content: "";
  position: absolute;
  left: 7px;
  top: 10px;
  width: 7px;
  height: 7px;
  border-radius: 50%;
  background: #8e979c;
  box-shadow: inset -1px -1px 0 rgba(0, 0, 0, 0.25);
}
.pb-magnet-time { font-size: 10.5px; font-weight: 700; opacity: 0.7; }
.pb-magnet-urgent { background: var(--pb-red); color: #fff; }
.pb-magnet-booked { background: var(--pb-blue); color: #fff; }
.pb-magnet-estimate { background: var(--pb-green); color: #fff; }
.pb-magnet-urgent::before, .pb-magnet-booked::before, .pb-magnet-estimate::before { background: #fff; }
.pb-magnet:not(.pb-magnet-set) {
  opacity: 0;
  transform: translateY(-10px) scale(0.96);
  transition: opacity 260ms ease-out, transform 360ms cubic-bezier(0.16, 1, 0.3, 1);
}
#pb-mode-answered:checked ~ .pb-board .pb-magnet:not(.pb-magnet-set) { opacity: 1; transform: none; }
#pb-mode-answered:checked ~ .pb-board .pb-lane > .pb-magnet:nth-of-type(2) { transition-delay: 60ms; }
#pb-mode-answered:checked ~ .pb-board .pb-lane > .pb-magnet:nth-of-type(3) { transition-delay: 120ms; }
#pb-mode-answered:checked ~ .pb-board .pb-lane > .pb-magnet:nth-of-type(4) { transition-delay: 180ms; }

.pb-tray { margin-top: 16px; padding-top: 12px; border-top: 1px solid var(--pb-rule); }
.pb-tray-head { font-size: 12.5px; font-weight: 700; letter-spacing: 0.03em; text-transform: uppercase; color: var(--pb-red-ink); }
#pb-mode-answered:checked ~ .pb-board .pb-tray-head { color: var(--pb-green); }
.pb-calls { display: grid; gap: 3px; margin-top: 8px; }
.pb-calls li {
  display: grid;
  grid-template-columns: 62px minmax(0, 1fr) minmax(0, 1fr);
  gap: 10px;
  font-size: 12.5px;
  line-height: 1.35;
}
.pb-call-time { font-variant-numeric: tabular-nums; color: var(--pb-soft); }
.pb-call-who { font-weight: 600; }
.pb-call-out.pb-when-missed { color: var(--pb-red-ink); }
.pb-call-out.pb-when-answered { color: var(--pb-green); font-weight: 600; }
.pb-board-figure figcaption { margin-top: 26px; font-size: 13.5px; color: var(--pb-soft); max-width: 60ch; }
.pb-models { display: flex; flex-wrap: wrap; align-items: center; gap: 6px 14px; margin-top: 10px; font-size: 13px; color: var(--pb-soft); }
.pb-model { display: inline-flex; align-items: center; gap: 6px; font-weight: 700; color: var(--pb-ink); }
.pb-model-maker { font-weight: 500; color: var(--pb-soft); }
.pb-model-openai { border-radius: 3px; }

/* Jump nav */
.pb-jump {
  position: sticky;
  top: 72px;
  z-index: 5;
  background: rgba(251, 250, 246, 0.94);
  backdrop-filter: blur(6px);
  border-bottom: 1px solid var(--pb-rule);
}
.pb-jump .pb-wrap { display: flex; gap: 26px; overflow-x: auto; padding: 14px 0; scrollbar-width: none; }
.pb-jump a { flex: none; font-size: 13.5px; font-weight: 600; color: var(--pb-soft); text-decoration: none; }
.pb-jump a:hover { color: var(--pb-blue); }

/* Voicemail */
.pb-voicemail-head {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: clamp(32px, 5vw, 72px);
  align-items: end;
}
.pb-voicemail-head p { margin-top: 22px; font-size: 1.06rem; }
.pb-office img { display: block; width: 100%; height: auto; border-radius: 10px; }
.pb-messages {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 44px 40px;
  margin-top: clamp(48px, 6vw, 72px);
}
.pb-messages li { display: grid; align-content: start; gap: 14px; }
.pb-message {
  position: relative;
  padding: 16px 18px 16px;
  border-radius: 14px 14px 14px 4px;
  background: #eef1ef;
  font-size: 15px;
  line-height: 1.5;
}
.pb-message q { display: block; margin-top: 6px; font-style: italic; quotes: "\201C" "\201D"; }
.pb-message-len {
  display: inline-flex;
  align-items: center;
  gap: 7px;
  font-size: 12px;
  font-weight: 700;
  font-variant-numeric: tabular-nums;
  color: var(--pb-red-ink);
}
.pb-message-story { font-size: 15.5px; color: var(--pb-soft); }
.pb-message-fix { font-size: 15.5px; font-weight: 500; }
.pb-message-fix span {
  display: block;
  margin-bottom: 2px;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  color: var(--pb-blue);
}

/* Answering service */
.pb-service { background: #fff; border-block: 1px solid var(--pb-rule); }
.pb-service-head {
  display: grid;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1fr);
  gap: clamp(32px, 5vw, 72px);
}
.pb-service-head > div { display: grid; gap: 16px; }
.pb-handover {
  display: grid;
  grid-template-columns: minmax(0, 0.8fr) minmax(0, 1.2fr);
  gap: clamp(28px, 4vw, 56px);
  align-items: start;
  margin-top: clamp(48px, 6vw, 72px);
}
.pb-handover figcaption {
  margin-bottom: 14px;
  font-size: 12.5px;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  color: var(--pb-soft);
}
.pb-slip-paper {
  padding: 20px 22px 24px;
  background: var(--pb-slip);
  transform: rotate(-1.4deg);
  box-shadow: 0 16px 24px -18px rgba(20, 33, 43, 0.5);
  font-size: 14px;
}
.pb-slip-title {
  font-family: var(--font-serif);
  font-size: 1.45rem;
  font-style: italic;
  color: #8c2338;
  border-bottom: 1px solid rgba(140, 35, 56, 0.35);
  padding-bottom: 6px;
}
.pb-slip-paper dl { display: grid; gap: 6px; margin-top: 12px; }
.pb-slip-paper dl > div { display: grid; grid-template-columns: 56px 1fr; border-bottom: 1px solid rgba(140, 35, 56, 0.25); padding-bottom: 4px; }
.pb-slip-paper dt { font-size: 12px; font-weight: 700; text-transform: uppercase; color: #8c2338; }
.pb-slip-paper dd { font-weight: 600; }
.pb-slip-boxes { display: flex; gap: 16px; margin-top: 12px; font-size: 12.5px; font-weight: 700; color: #8c2338; }
.pb-slip-box { display: inline-flex; align-items: center; gap: 6px; }
.pb-slip-box::before { content: ""; width: 12px; height: 12px; border: 1.5px solid #8c2338; background: linear-gradient(135deg, transparent 44%, #8c2338 44%, #8c2338 56%, transparent 56%); }
.pb-slip-message { margin-top: 14px; font-size: 16px; font-weight: 600; }
.pb-ticket dl {
  display: grid;
  border-radius: 12px;
  background: var(--pb-board);
  box-shadow: inset 0 0 0 1px var(--pb-rule);
  overflow: hidden;
}
.pb-ticket dl > div { display: grid; grid-template-columns: 96px 1fr; gap: 14px; padding: 11px 18px; border-top: 1px solid var(--pb-rule); }
.pb-ticket dl > div:first-child { border-top: 0; background: var(--pb-red); color: #fff; }
.pb-ticket dl > div:first-child dt { color: #fff; }
.pb-ticket dt { font-size: 12.5px; font-weight: 700; letter-spacing: 0.04em; text-transform: uppercase; color: var(--pb-blue); }
.pb-ticket dd { font-size: 15px; font-weight: 500; }
.pb-handover-note { margin-top: 22px; color: var(--pb-soft); }
.pb-vetting { margin-top: clamp(56px, 7vw, 88px); }
.pb-vetting h3 { font-family: var(--font-serif); font-size: clamp(1.6rem, 2.4vw, 2.2rem); font-weight: 500; letter-spacing: -0.02em; }
.pb-vetting > p { margin-top: 10px; color: var(--pb-soft); }
.pb-vetting ol { margin-top: 26px; border-top: 2px solid var(--pb-ink); counter-reset: vet; }
.pb-vetting li {
  display: grid;
  grid-template-columns: minmax(0, 1.1fr) minmax(0, 1fr) minmax(0, 1fr);
  gap: 28px;
  padding: 20px 0;
  border-bottom: 1px solid var(--pb-rule);
  counter-increment: vet;
}
.pb-vet-ask { font-weight: 700; font-size: 1.02rem; line-height: 1.4; }
.pb-vet-ask::before { content: counter(vet) ". "; color: var(--pb-copper-ink); }
.pb-vet-listen, .pb-vet-ours { font-size: 15px; line-height: 1.5; }
.pb-vet-listen { color: var(--pb-soft); }
.pb-vet-listen span, .pb-vet-ours span {
  display: block;
  margin-bottom: 3px;
  font-size: 11.5px;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
}
.pb-vet-ours span { color: var(--pb-blue); }
.pb-service-note { margin-top: 30px; padding: 18px 22px; border-radius: 12px; background: var(--pb-blue-wash); max-width: 900px; }

/* The call card */
.pb-card-section { background: var(--pb-wall); }
.pb-card-head { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: clamp(32px, 5vw, 72px); align-items: end; }
.pb-card-head p { font-size: 1.06rem; }
.pb-card-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.55fr) minmax(0, 0.8fr);
  gap: clamp(32px, 4vw, 56px);
  align-items: start;
  margin-top: clamp(40px, 5vw, 64px);
}
.pb-callcard {
  position: relative;
  padding: 26px clamp(20px, 3vw, 34px);
  border-radius: 16px;
  background: #fff;
  box-shadow: 0 1px 0 rgba(20, 33, 43, 0.08), 0 24px 44px -30px rgba(15, 36, 54, 0.5);
}
.pb-callcard::before {
  /* the punched hole for the ring by the phone */
  content: "";
  position: absolute;
  top: 16px;
  right: 18px;
  width: 14px;
  height: 14px;
  border-radius: 50%;
  background: var(--pb-wall);
  box-shadow: inset 0 1px 2px rgba(0, 0, 0, 0.25);
}
.pb-callcard li {
  position: relative;
  display: grid;
  grid-template-columns: 34px minmax(0, 1fr) minmax(0, 0.62fr);
  gap: 18px;
  padding: 16px 0;
}
.pb-callcard li + li { border-top: 1px dashed var(--pb-rule); }
.pb-callcard li:not(:last-child)::after {
  /* the line from one question to the next */
  content: "";
  position: absolute;
  left: 16px;
  top: 50px;
  bottom: -16px;
  width: 2px;
  background: var(--pb-blue-wash);
}
.pb-step-num {
  position: relative;
  z-index: 1;
  display: grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: var(--pb-blue);
  color: #fff;
  font-size: 14px;
  font-weight: 700;
}
.pb-callcard li:nth-child(3) .pb-step-num,
.pb-callcard li:nth-child(4) .pb-step-num { background: var(--pb-red); }
.pb-step-ask { font-weight: 700; font-size: 1.04rem; line-height: 1.4; }
.pb-step-say { margin-top: 4px; font-size: 15.5px; line-height: 1.5; color: #2c3a45; }
.pb-step-note { font-size: 13.5px; line-height: 1.45; color: var(--pb-copper-ink); border-left: 1px solid var(--pb-rule); padding-left: 14px; }
.pb-valve { display: grid; gap: 20px; }
.pb-valve img { display: block; width: 100%; height: auto; border-radius: 12px; }
.pb-sources { padding: 18px 20px; border-radius: 12px; background: var(--pb-paper); box-shadow: inset 0 0 0 1px var(--pb-rule); }
.pb-sources h3 { font-size: 0.98rem; }
.pb-sources p { margin-top: 8px; font-size: 14px; line-height: 1.55; color: var(--pb-soft); }
.pb-card-end {
  display: flex;
  flex-wrap: wrap;
  align-items: center;
  justify-content: space-between;
  gap: 16px 32px;
  margin-top: 36px;
  padding-top: 24px;
  border-top: 1px solid rgba(20, 33, 43, 0.15);
}
.pb-card-end p { font-weight: 500; max-width: 64ch; }

/* Sorting */
.pb-sorting-head { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: clamp(32px, 5vw, 72px); align-items: end; }
.pb-table-scroll { margin-top: clamp(36px, 5vw, 56px); overflow-x: auto; }
.pb-sort-table { width: 100%; min-width: 640px; border-collapse: collapse; font-size: 15.5px; }
.pb-sort-table thead th {
  padding: 0 16px 12px 0;
  text-align: left;
  font-size: 12px;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
  color: var(--pb-soft);
  border-bottom: 2px solid var(--pb-ink);
}
.pb-sort-table tbody th, .pb-sort-table td { padding: 14px 16px 14px 0; border-bottom: 1px solid var(--pb-rule); text-align: left; vertical-align: middle; }
.pb-sort-table tbody th { font-weight: 600; width: 44%; }
.pb-sort-table td:last-child { color: var(--pb-soft); }
.pb-pill {
  display: inline-block;
  padding: 4px 11px;
  border-radius: 999px;
  font-size: 13px;
  font-weight: 700;
  line-height: 1.3;
}
.pb-pill-urgent { background: var(--pb-red-wash); color: var(--pb-red-ink); }
.pb-pill-today { background: var(--pb-blue-wash); color: var(--pb-blue-deep); }
.pb-pill-week { background: #e9ecea; color: #37444d; }
.pb-pill-estimate { background: var(--pb-green-wash); color: #1f5a3c; }
.pb-pill-office { background: #f2ece2; color: var(--pb-copper-ink); }

/* Property managers */
.pb-pm { background: #fff; border-block: 1px solid var(--pb-rule); }
.pb-pm-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 0.9fr); gap: clamp(36px, 6vw, 96px); align-items: start; }
.pb-pm-grid > div > p { margin-top: 18px; }
.pb-workorder {
  padding: 22px 24px 20px;
  border-radius: 6px;
  background: #fdfcf8;
  border: 1px solid #d9d2c3;
  box-shadow: 0 18px 30px -24px rgba(20, 33, 43, 0.5);
  font-size: 14.5px;
}
.pb-workorder-head {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  padding-bottom: 10px;
  border-bottom: 2px solid var(--pb-ink);
  font-size: 12.5px;
  font-weight: 700;
  letter-spacing: 0.05em;
  text-transform: uppercase;
}
.pb-workorder-head span + span { color: var(--pb-soft); font-weight: 600; letter-spacing: 0.02em; text-transform: none; }
.pb-workorder dl > div { display: grid; grid-template-columns: 104px 1fr; gap: 14px; padding: 9px 0; border-bottom: 1px solid #e6e0d3; }
.pb-workorder dt { font-size: 12px; font-weight: 700; letter-spacing: 0.04em; text-transform: uppercase; color: var(--pb-copper-ink); padding-top: 2px; }
.pb-workorder dd { font-weight: 500; }
.pb-workorder figcaption { margin-top: 12px; font-size: 13px; color: var(--pb-soft); }

/* Price card */
.pb-price-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 0.86fr); gap: clamp(36px, 6vw, 96px); align-items: start; }
.pb-price-grid > div > p { margin-top: 18px; }
.pb-followup-title { margin-top: 36px; }
.pb-followup { position: relative; display: grid; gap: 0; margin-top: 16px; }
.pb-followup::before { content: ""; position: absolute; left: 0; top: 6px; bottom: 10px; width: 2px; background: var(--pb-copper); }
.pb-followup li { display: grid; gap: 2px; padding: 4px 0 16px 20px; position: relative; }
.pb-followup li::before { content: ""; position: absolute; left: -5px; top: 9px; width: 12px; height: 12px; border-radius: 50%; background: var(--pb-paper); border: 2px solid var(--pb-copper); }
.pb-followup strong { font-size: 14px; }
.pb-followup span { color: var(--pb-soft); font-size: 15.5px; }
.pb-pricecard {
  position: sticky;
  top: 140px;
  padding: 26px 26px 22px;
  border-radius: 14px;
  background: var(--pb-deep);
  color: #eef3f7;
  box-shadow: 0 30px 50px -34px rgba(15, 36, 54, 0.8);
}
.pb-pricecard-head {
  display: flex;
  justify-content: space-between;
  align-items: baseline;
  padding-bottom: 12px;
  border-bottom: 1px solid rgba(238, 243, 247, 0.25);
  font-family: var(--font-serif);
  font-size: 1.5rem;
}
.pb-pricecard-head span { font-family: var(--font-sans); font-size: 12px; font-weight: 700; letter-spacing: 0.05em; text-transform: uppercase; color: #e6b08e; }
.pb-pricecard ul { display: grid; }
.pb-pricecard li {
  display: grid;
  grid-template-columns: minmax(0, 1.1fr) minmax(0, 0.9fr);
  gap: 16px;
  align-items: end;
  padding: 13px 0 8px;
  border-bottom: 1px solid rgba(238, 243, 247, 0.14);
  font-size: 14.5px;
}
.pb-pc-line { font-weight: 600; }
.pb-pc-line small { display: block; font-weight: 400; font-size: 12.5px; color: #aebdca; }
.pb-pc-blank {
  min-height: 22px;
  border-bottom: 1.5px solid rgba(238, 243, 247, 0.55);
  font-variant-numeric: tabular-nums;
  color: #aebdca;
  white-space: pre;
}
.pb-pricecard-foot { margin-top: 16px; font-size: 14px; font-style: italic; color: #cdd8e1; }

/* Freeze */
.pb-freeze { background: linear-gradient(180deg, #eaf0f5, var(--pb-paper)); }
.pb-freeze-head { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: clamp(32px, 5vw, 72px); align-items: end; }
.pb-freeze-head p { font-size: 1.06rem; }
.pb-freeze-grid {
  display: grid;
  grid-template-columns: minmax(0, 1.5fr) minmax(0, 0.8fr);
  gap: clamp(32px, 4vw, 56px);
  align-items: start;
  margin-top: clamp(40px, 5vw, 64px);
}
.pb-forecast { display: grid; grid-template-columns: repeat(3, minmax(0, 1fr)); gap: 14px; }
.pb-forecast > li {
  padding: 20px 20px 22px;
  border-radius: 16px;
  background: #fff;
  box-shadow: inset 0 0 0 1px #d6e1ea;
}
.pb-forecast > li:nth-child(2) { background: var(--pb-deep); color: #eef3f7; box-shadow: none; }
.pb-forecast h3 { font-family: var(--font-serif); font-size: 1.45rem; font-weight: 500; letter-spacing: -0.015em; }
.pb-forecast ul { display: grid; gap: 10px; margin-top: 14px; }
.pb-forecast ul li { position: relative; padding-left: 16px; font-size: 14.5px; line-height: 1.5; }
.pb-forecast ul li::before { content: ""; position: absolute; left: 0; top: 9px; width: 6px; height: 6px; border-radius: 50%; background: var(--pb-blue); }
.pb-forecast > li:nth-child(2) ul li::before { background: #8fc1ec; }
.pb-sms { display: grid; gap: 10px; }
.pb-sms-head { font-size: 12.5px; font-weight: 700; letter-spacing: 0.05em; text-transform: uppercase; color: var(--pb-soft); }
.pb-sms-bubble {
  padding: 14px 16px;
  border-radius: 18px 18px 18px 5px;
  background: #fff;
  box-shadow: 0 10px 22px -16px rgba(15, 36, 54, 0.6);
  font-size: 14.5px;
  line-height: 1.5;
}
.pb-sms figcaption { font-size: 13px; color: var(--pb-soft); }
.pb-surges {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 28px;
  margin-top: clamp(40px, 5vw, 56px);
  padding-top: 24px;
  border-top: 1px solid var(--pb-rule);
}
.pb-surges li { display: grid; gap: 4px; font-size: 15px; }
.pb-surges strong { font-size: 15.5px; }
.pb-surges span { color: var(--pb-soft); }
.pb-leak-fact { margin-top: 26px; font-size: 15px; color: var(--pb-soft); }
.pb-consent { margin-top: 28px; padding: 18px 22px; border-radius: 12px; background: #fff; box-shadow: inset 0 0 0 1px var(--pb-rule); max-width: 900px; }
.pb-consent p { margin-top: 6px; font-size: 15px; color: var(--pb-soft); }

/* Getting found */
.pb-found { background: #fff; border-top: 1px solid var(--pb-rule); }
.pb-found-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 0.9fr); gap: clamp(36px, 6vw, 96px); align-items: start; }
.pb-found-grid > div > p { margin-top: 18px; }
.pb-site-note { margin-top: 34px; padding-top: 22px; border-top: 1px solid var(--pb-rule); }
.pb-site-note p { margin-top: 8px; }
.pb-listing { display: grid; gap: 26px; }
.pb-listing-card {
  display: grid;
  gap: 10px;
  padding: 22px;
  border-radius: 16px;
  background: #fff;
  box-shadow: 0 1px 2px rgba(20, 33, 43, 0.12), 0 18px 36px -26px rgba(15, 36, 54, 0.5);
  font-size: 14px;
}
.pb-listing-card p { display: flex; flex-wrap: wrap; align-items: center; gap: 8px; }
.pb-listing-name { font-size: 1.3rem; font-weight: 700; }
.pb-listing-cat { color: var(--pb-soft); }
.pb-listing-hours { color: var(--pb-green); font-weight: 600; }
.pb-listing-buttons span, .pb-listing-services span {
  padding: 6px 12px;
  border-radius: 999px;
  box-shadow: inset 0 0 0 1px var(--pb-rule);
  font-weight: 600;
  font-size: 13px;
}
.pb-listing-buttons .pb-listing-call { background: var(--pb-blue); color: #fff; box-shadow: none; }
.pb-listing-services span { background: #f1f4f3; box-shadow: none; font-weight: 500; }
.pb-listing-photos span { padding: 6px 12px; border-radius: 8px; background: #f1f4f3; font-size: 13px; color: var(--pb-soft); }
.pb-pin {
  display: inline-grid;
  place-items: center;
  flex: none;
  width: 22px;
  height: 22px;
  border-radius: 50%;
  background: var(--pb-copper);
  color: #fff;
  font-size: 12px;
  font-style: normal;
  font-weight: 700;
}
.pb-pins { display: grid; gap: 14px; }
.pb-pins li { display: grid; grid-template-columns: 22px 1fr; gap: 12px; font-size: 15px; line-height: 1.5; }
.pb-pins strong { display: block; }
.pb-pins span { color: var(--pb-soft); }

/* How */
.pb-how { background: var(--pb-wall); }
.pb-how-grid { display: grid; grid-template-columns: minmax(0, 1fr) minmax(0, 1fr); gap: clamp(36px, 6vw, 96px); align-items: start; }
.pb-steps { margin-top: 30px; counter-reset: step; }
.pb-steps li { position: relative; padding: 0 0 26px 52px; counter-increment: step; }
.pb-steps li::before {
  content: counter(step);
  position: absolute;
  left: 0;
  top: -2px;
  display: grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border-radius: 50%;
  background: #fff;
  box-shadow: inset 0 0 0 1.5px var(--pb-ink);
  font-weight: 700;
  font-size: 14px;
}
.pb-steps p { margin-top: 4px; color: var(--pb-soft); }
.pb-how-side { display: grid; gap: 22px; }
.pb-testsheet { padding: 24px; border-radius: 14px; background: #fff; }
.pb-testsheet > p:first-of-type { margin-top: 6px; font-size: 14.5px; color: var(--pb-soft); }
.pb-testsheet ul { display: grid; gap: 10px; margin-top: 16px; }
.pb-testsheet li { display: grid; grid-template-columns: 20px 1fr; gap: 12px; font-size: 15px; line-height: 1.45; }
.pb-check {
  width: 18px;
  height: 18px;
  margin-top: 2px;
  border-radius: 4px;
  background: var(--pb-green);
  position: relative;
}
.pb-check::after {
  content: "";
  position: absolute;
  left: 6px;
  top: 2px;
  width: 5px;
  height: 10px;
  border: solid #fff;
  border-width: 0 2px 2px 0;
  transform: rotate(45deg);
}
.pb-testsheet-foot { margin-top: 18px; padding-top: 14px; border-top: 1px solid var(--pb-rule); font-size: 14.5px; color: var(--pb-soft); }
.pb-stays { padding: 24px; border-radius: 14px; background: var(--pb-deep); color: #eef3f7; }
.pb-stays ul { display: grid; gap: 8px; margin-top: 14px; }
.pb-stays li { position: relative; padding-left: 18px; font-size: 15px; }
.pb-stays li::before { content: ""; position: absolute; left: 0; top: 10px; width: 8px; height: 2px; background: #e6b08e; }
.pb-stays p { margin-top: 16px; font-size: 14.5px; color: #c4d0da; }

/* FAQ */
.pb-faq-grid { display: grid; grid-template-columns: minmax(0, 0.7fr) minmax(0, 1.3fr); gap: clamp(36px, 6vw, 96px); align-items: start; }
.pb-faq-grid > div > p { margin-top: 14px; color: var(--pb-soft); }
.pb-faq-list details { border-bottom: 1px solid var(--pb-rule); }
.pb-faq-list details:first-child { border-top: 1px solid var(--pb-rule); }
.pb-faq-list summary {
  display: flex;
  justify-content: space-between;
  gap: 20px;
  padding: 18px 0;
  font-weight: 700;
  font-size: 1.02rem;
  cursor: pointer;
  list-style: none;
}
.pb-faq-list summary::-webkit-details-marker { display: none; }
.pb-faq-list summary span { color: var(--pb-blue); font-size: 1.3rem; line-height: 1; transition: transform 200ms ease-out; }
.pb-faq-list details[open] summary span { transform: rotate(45deg); }
.pb-faq-list details p { padding: 0 0 20px; color: #2c3a45; }

/* Close */
.pb-close { padding: clamp(72px, 9vw, 120px) 0; background: var(--pb-deep); color: #eef3f7; }
.pb-close-grid { display: grid; grid-template-columns: minmax(0, 1.4fr) minmax(0, 0.6fr); gap: clamp(36px, 6vw, 96px); align-items: end; }
.pb-close h2 { color: #fbfaf6; }
.pb-close h2 em { color: #8fc1ec; }
.pb-close p { margin-top: 20px; max-width: 60ch; color: #c9d5df; }
.pb-close aside { display: grid; gap: 12px; }
.pb-close aside strong { font-size: 12.5px; letter-spacing: 0.05em; text-transform: uppercase; color: #aebdca; }
.pb-close aside a { display: flex; justify-content: space-between; gap: 12px; padding: 12px 0; border-bottom: 1px solid rgba(238, 243, 247, 0.2); color: #eef3f7; text-decoration: none; font-weight: 600; }
.pb-close aside a:hover { color: #8fc1ec; }

@media (max-width: 1100px) {
  .pb-hero { grid-template-columns: 1fr; }
  .pb-board-figure { max-width: 760px; }
  .pb-messages { grid-template-columns: repeat(2, minmax(0, 1fr)); }
  .pb-vetting li { grid-template-columns: 1fr 1fr; }
  .pb-vet-ask { grid-column: 1 / -1; }
  .pb-forecast { grid-template-columns: 1fr; }
}

@media (max-width: 900px) {
  .pb-wrap { width: min(100% - 40px, 1280px); }
  .pb-voicemail-head, .pb-service-head, .pb-handover, .pb-card-head, .pb-card-grid,
  .pb-sorting-head, .pb-pm-grid, .pb-price-grid, .pb-freeze-head, .pb-freeze-grid,
  .pb-found-grid, .pb-how-grid, .pb-faq-grid, .pb-close-grid { grid-template-columns: 1fr; }
  .pb-pricecard { position: static; }
  .pb-surges { grid-template-columns: 1fr; gap: 16px; }
  .pb-valve { grid-template-columns: minmax(0, 0.8fr) minmax(0, 1.2fr); align-items: start; }
}

@media (max-width: 720px) {
  .pb-page { font-size: 16px; }
  .pb-hero h1 { font-size: clamp(2.5rem, 11vw, 3.2rem); }
  .pb-lede { font-size: 1.04rem; }
  .pb-messages { grid-template-columns: 1fr; gap: 36px; }
  .pb-vetting li { grid-template-columns: 1fr; gap: 10px; }
  .pb-board { padding: 14px 12px 12px; border-width: 7px; }
  .pb-row-head { display: none; }
  .pb-row { grid-template-columns: 1fr; gap: 6px; }
  .pb-van { display: flex; gap: 6px; align-items: baseline; }
  .pb-lane { display: flex; flex-wrap: wrap; gap: 6px; min-height: 0; }
  .pb-gap { display: none; }
  #pb-mode-missed:checked ~ .pb-board .pb-magnet:not(.pb-magnet-set) { display: none; }
  .pb-hero-shell { padding-top: 76px; }
  .pb-breadcrumb { padding-top: 18px; }
  .pb-hero { padding-top: 22px; }
  .pb-price { margin-top: 20px; }
  .pb-actions { margin-top: 20px; }
  .pb-magnet { flex: 1 1 42%; }
  .pb-calls li { grid-template-columns: 56px minmax(0, 1fr); gap: 2px 10px; }
  .pb-call-out { grid-column: 2; }
  .pb-callcard li { grid-template-columns: 34px minmax(0, 1fr); }
  .pb-step-note { grid-column: 2; border-left: 0; padding-left: 0; }
  .pb-valve { grid-template-columns: 1fr; }
  .pb-ticket dl > div, .pb-workorder dl > div { grid-template-columns: 1fr; gap: 2px; }
  .pb-pricecard li { grid-template-columns: 1fr; gap: 6px; }
  .pb-toggle { display: grid; width: 100%; }
}

@media (prefers-reduced-motion: reduce) {
  .pb-page *, .pb-page *::before, .pb-page *::after { transition: none !important; }
}