# Roofing Storm Lead Intake Script

## Opening

"Thanks for calling. I can help get the right details so we move this quickly."

## Ask in order

1. What happened and when did you first notice it?
2. Is there active leaking or interior damage right now?
3. Is this residential or commercial?
4. Have you contacted insurance yet?
5. Can someone be on-site for inspection access?

## Collect

- property address
- roof type
- visible damage notes
- tarp or emergency service need
- best contact and timing

## Close

"We’ve got the right notes. The next step is inspection scheduling and we’ll confirm the window with you."