# The Quiet Protocol

## Locksmith Urgent Conversion Kit

This kit helps locksmith teams improve after-hours dispatch, lockout conversion, and missed-call recovery in a speed-sensitive market.

## Included resources

- Locksmith After-Hours Dispatch Script
- Front Door Score Tool
- Missed-Call Text-Back Swipe File
- Home Service Speed-to-Lead Checklist

## Recommended rollout

1. Train the team to capture location and urgency in the same order every time.
2. Add the confirmation text to every after-hours dispatch.
3. Review missed-call callbacks weekly and measure reply speed.

## What good looks like

- stressed callers get fast clarity instead of confusion
- location details are captured cleanly on the first pass
- after-hours coverage sounds intentional, not improvised