# Business Entity Brief Template

Use this template when the business needs one canonical record for websites, listings, sales collateral, AI prompts, PR, and partner surfaces.

## Entity Record

Capture the primary identity of the business in one place:

- Public brand name
- Legal entity name
- Primary website and canonical domain
- Primary contact email and phone
- Founder, operator, or spokesperson
- Core geography, service area, or market coverage
- Primary business category
- Secondary categories that are still truthful and materially important

This section should be treated as the first source every other public profile inherits from.

## Canonical Facts

List the facts that must stay consistent across every public surface:

- service names and exact labels
- office or location names
- opening year and ownership story
- operating hours or response-hour expectations
- licensing, accreditation, or certification facts
- service-area language and city naming conventions
- booking paths and preferred conversion actions

For each fact, include:

1. the canonical version
2. common drift patterns
3. where the fact is already published
4. who owns approval when it changes

## Service and Buyer Map

Document what the business actually sells and to whom:

- top service lines
- priority industries or niches
- primary buyer titles
- common pre-buy questions
- common reasons buyers hesitate
- decision windows and urgency triggers

The purpose is not creative messaging. It is to keep the buyer model stable across pages, FAQs, sales decks, and AI-generated materials.

## Proof and Trust Fields

Build a reusable trust layer inside the brief:

- review sources and review volume by surface
- strongest case-study themes
- before/after evidence or measurable outcomes
- certifications, awards, memberships, and partnerships
- founder and operator credibility cues
- team photos, location photos, and service evidence that can be safely reused

For each proof type, note:

- freshness
- location specificity
- any approval constraints
- where it should be visible publicly

## Distribution Surface Map

List the surfaces that should inherit from the entity brief:

- homepage and service pages
- location pages
- Google Business Profile
- key directories and listing aggregators
- social bios
- sales one-pagers and proposals
- AI prompts, brand briefs, and assistant instructions
- MCP or public catalog records

Each surface should have:

- owner
- update cadence
- last review date
- known inconsistencies

## Structured Data and AI Fields

Pull out the fields that matter for machine-readable use:

- organization name
- sameAs profiles
- service catalog labels
- operating geography
- author and spokesperson identity
- FAQ source pages
- results/proof page URLs
- download and resource catalog URLs

Keep this section literal and simple. It is easier to transform into schema, JSON, MCP records, or AI agent instructions when the fields are already normalized.

## Governance Notes

Define who can change what:

- who approves public business descriptions
- who can add new service labels
- who can create location variants
- who updates reviews and proof fields
- who audits directory drift
- who signs off on AI-facing brand guidance

If governance is not explicit, drift returns quickly.

## Update Cadence

Recommended operating rhythm:

### Monthly

- review new reviews, photos, wins, and proof assets
- confirm business facts that may have changed
- check the top 10 public surfaces for drift

### Quarterly

- review service naming and category choices
- refresh outdated bios and team cues
- update results and case-study evidence
- review whether the entity brief still reflects the current business model

## Failure Modes

- using one description for sales and a different description for listings
- allowing agencies or assistants to invent service labels independently
- updating the website but not the directory layer
- publishing AI-facing prompts from outdated business facts
- treating proof as a one-time collection project instead of a maintained system

## Working Copy Block

Use this block as the quick export version:

1. one-sentence business definition
2. who the business serves
3. what it sells
4. where it operates
5. what proof makes it credible
6. what action a prospect should take next

If those six items are sharp, the rest of the public authority layer gets easier to maintain.