# Auto Glass Appointment Recovery Kit

## Included Assets
- Auto Glass Insurance Appointment Checklist
- Collision Repair Insurance Update Script
- Missed-Call Text-Back Swipe File
- Front Door Score

## Purpose
Use this kit to reduce appointment failure, tighten booking readiness, and recover warm demand faster in auto-glass and insurance-coordinated service work.

## Rollout Sequence
1. standardize appointment-readiness checks
2. improve insurance and timing updates
3. install missed-call recovery messaging
4. monitor front-door leakage weekly

## KPI Set
- booking detail accuracy
- appointment completion rate
- technician trip waste
- recovery from missed calls